Michelle has been with the team as our payroll manager for 2 years now. Since joining, she has built up great relationships with our clients – not only in payroll, but across our whole client base.

Michelle has developed many new skills, from completing monthly bookkeeping, to completing quarterly VAT returns and annual Self-Assessment returns. Her role varies and no day within the office is ever the same!

We asked Michelle how she has found the past two years with S Smith & Co … 

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What have you enjoyed the most about the past 2 years at S Smith & Co?

I have enjoyed the variety of the role, although I specialise in payroll, I have had the opportunity to work on various accounts from sole trader through to limited companies and this has kept my role stimulating.  Building up relationships with the clients is a part that I have really enjoyed.

What new skills have you gained from working at S Smith & Co?

I have gained much more knowledge of the technical side of accounts.  I am now using these new skills in my everyday work.

How have you found working with payroll through the COVID pandemic?  

Very much a learning curve!   But I always like a challenge so I think I have rose to the occasion really well and we have offered an exceptional service to our clients throughout.

What is your favourite thing about working with the S Smith & Co team?

Everyone is very friendly and the team work very well together.  Although we have a variety of different ages within our office, we are like a family.